Frequently Asked Valentine's Day Flower Questions
I’m not able to place a delivery on Valentine’s Day. Why is that?
UrbanStems offers same day and next day flower delivery for Valentine’s Day. This year, Valentine’s Day falls on Monday, February 14, 2022. At UrbanStems, we offer Monday delivery in many locations. A limited portion of our customers will be able to receive flowers on February 14th via ground shipping. Make the whole weekend special! Start Valentine’s Day off right with a fresh flower delivery on Friday or Saturday and fill the rest of the weekend with fun surprises for your special someone.
Why does the bouquet look smaller than it did on the website?
When we pack each bouquet, they are purposefully packed tightly so the flowers don’t get harmed on the way! When you receive your blooms, you’ll need to fluff the bouquet, and it will expand.
How do I keep my flowers fresh for longer?
As soon as they arrive, be sure to trim an inch off the stems (we recommend a 45-degree angle) and put them in a vase with water. Think of it as a marathon - they just went on a really long run, and they’re a little dehydrated. Be sure to change the water every day or every other day, and keep them in a cool spot around the house.
Why did my Valentine’s Day flowers come without water?
We ship your gift dry so that bacteria does not grow around the base of the stems. Remove your flowers from the box right away, trim the stems at an angle, and place them in water as soon as possible. In a few hours, your flowers will begin to soak up the water and if any stems look a little droopy upon arrival, they should start to perk up!
Why do my roses look a little sad?
These outer petals are called guard petals and they might arrive with a bit of browning because they’re supposed to! These petals protect the rose inside and you can simply pick them off to see your fresh rose inside.