COVID-19 Update from UrbanStems
We’re closely following the ever-changing news around coronavirus (COVID-19). We are currently delivering nationwide, so you can still send flowers and gifts to your friends and loved ones, especially during these times when seeing people in person may become more difficult. At the same time, our primary concern is the well being of our team and customers, so we are implementing new protocols and enhanced safety measures.
Here are the latest updates:
- Employees in our warehouses continue to regularly deep clean high-touch areas with disinfectant recommended by the CDC.
- For the safety and well-being of our couriers and customers, we are not offering same-day delivery in New York City, Brooklyn, and Washington, DC. We are still delivering to these areas through our next-day shipping partners. When we feel that we can safely and responsibly reinstate our same-day service and open our facilities in DC, New York City, and Brooklyn, we will update you here.
With so much uncertainty in the world right now, we take solace in knowing we have a community of such thoughtful and caring customers, such as yourself. Together, we’ll continue to take this one day at a time.
As always, we want to continue making you - our customers - feel more connected and cared for. We will continue to provide updated information regarding our delivery and operations here. Please reach out to our Happiness Team if there is anything further we can do.
- Team UrbanStems