Help & FAQ

We’re Here To Help

How soon can my order be delivered?

What if my recipient isn't home or unavailable?

Can I use more than one promo code?

The delivery address is returning a message that says the address isn’t recognized. What does that mean?

What do the flowers look like when they arrive?

Do the flowers include a vase?

I've completed my order, but I need to provide additional/corrected information. How can I do so?

Where's your shop? I'd like to come visit!

Do you accept orders by email, phone, or in person?

Can I customize my order?


Where We Deliver

We currently offer same-day delivery in New York City, Washington, D.C., Philadelphia, Austin, Baltimore, and next-day shipping to areas nearby.

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