Help & FAQ

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How soon can my same-day order be delivered?

How soon can my next-day order be shipped?

What if my recipient isn't home or unavailable?

Can I use more than one promo code?

The delivery address is returning a message that says the address isn’t recognized. What does that mean?

What do the flowers look like when they arrive?

Do the flowers include a vase?

I've completed my order, but I need to provide additional/corrected information. How can I do so?

Where’s your shop? I’d like to come visit!

Do you accept orders by email, phone, or in person?

Can I customize my order?

Who is your shipping provider?

Where We Deliver

We deliver same-day in New York City and Washington, DC, and we offer next-day shipping to the lower 48 states.

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